Ms. Lulu Zhao was very helpful and prompt with answering all our concerns, and proactively engaged with us to ensure our requirement was fulfilled. We are very satisfied with the quality of the keycaps we've received, and more importantly the level of communication and service from this supplier. We look forward to doing business with them again.

The product is of decent quality and shipping is pretty quick. I did the design myself but the colors didn't turn out to be expected so I decided to work through the changes with the supplier's coordinator but working through the issue the coordinator became impatient and started blaming me for trying to resolve the issue. Said her production department were angry and started taking it out on me. So I only did the samples.